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AUGUST 2019

Week 35

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EVA Air makes changes after strike

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August 30th 2019

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First batch of male cabin crew in training. Read More »

EVA Air is moving on after a protracted cabin crew strike in June, but first it is counting the cost. EVA paid NT$805 million (US$26 million) in passenger compensation during the disruption. Revenue in June decreased 17% after 469 flights were cancelled between June 20-30. In comparison, revenue in May grew 4%.

EVA’s second quarter profit was down 98%, to NT$33 million ($1 million), compared with a profit of NT$1.91 billion for the same months in 2018. But EVA still out-performed China Airlines, which reported a first-half loss of NT$686 million.

But Taiwanese media were more interested in the changes EVA is making after the strike. Most prominently, its first batch of male cabin crew had started training. The 18 trainees were recruited from EVA’s ground division and are expected to fly by the end of the year. A second male cabin crew intake will be in November.

EVA’s de facto ban on male cabin crew was under greater scrutiny during the strike. EVA also changed track on other contentious issues, including bonuses and categorising some delay-prone or long daytime services to be remunerated at higher nightly wages. The additional costs from these concessions will be NT$746 million a year, reported Liberty Times.

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