News
SITA reveals airlines cut investment in technology by 55%
February 25th 2021
Air travel technology company SITA's Air Transport IT Insights report showed airlines cut planned spending on information technology and telecoms (IT&T) by 55%, to US$22 billion, in 2020, from US$49.6 billion in 2019. Read More » "In 2020, airlines slashed their IT investment plans to mitigate the revenue drop caused by the pandemic," the report said. "However, CIOs quickly reprioritized their IT investment agenda to increase efficiency in airport operations and ensure safer, automated processes were available." The priority for airline chief information officers was investment in more in-house virtual and remote IT services to allow staff to work from home, as well as a completely touchless check-in processes to improve the passenger experience and safeguard passengers and staff.
