News
Singapore Airlines providing cash compensation to passengers injured on flight SQ321
June 12th 2024
Singapore Airlines (SIA) has sent offers of compensation to passengers aboard May 20’s SQ321 flight who suffered injuries when the aircraft hit severe turbulence en route from London to Singapore. Read More » SIA also will fully refund the air fares of all passengers on the flight. The SIA 777-300ER was diverted to Bangkok Suvarnabhumi after emerging from the turbulence episode. Scores of passengers were injured during the incident and a 73-year-old male passenger suffered a fatal heart attack on board the flight. SIA sent out the compensation offers on June 10, it said. Passengers with minor injuries were offered US$10,000 and those more seriously hurt were invited to “discuss a compensation offer” when they felt ready to do so. Passengers medically assessed with serious injuries, requiring long-term medical care and requesting financial assistance were each offered an advance payment of US$25,000 to address their immediate needs, SIA said. “This will be part of the final compensation these passengers will receive,” SIA said. This latest offer of compensation was in addition to the S$1,000 (US$739) each passenger received to meet their immediate needs after departing Bangkok. SIA has covered the medical expenses of injured passengers and arranged for family and loved ones to travel to Bangkok if requested. “SIA remains committed to supporting the affected passengers on board SQ321,” it said.
