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Qantas Group sets up new innovation centre in Adelaide
November 14th 2025
Qantas said it is establishing a new Product Innovation Centre in Adelaide to accelerate the delivery of intuitive, world-leading digital experiences. Read More » The Centre is projected to be home to more than 420 highly-skilled technology roles over the next three years, bringing critical innovation capability in-house. The new purpose-built technology and innovation centre, which is being supported by the South Australian Government, will be based in Adelaide’s CBD and open in March 2026, becoming the home of the airline’s technology product development teams, consisting of product managers, digital experience designers, software engineers, and data and AI specialists. “Innovation has been a core part of the airline’s DNA for more than 100 years. This Centre marks a new chapter in our efforts to reimagine the travel experience for the millions of customers who fly with us. Technology and AI are critical to lifting the customer experience at every part of the journey, from booking to in-flight and baggage collection. This new hub will bring the best Australian skilled talent together to build digital products and experiences that make travel easier and more personalised,” Qantas Group Chief Executive Officer Vanessa Hudson said.
