News
Air New Zealand launched revamped loyalty program
April 23rd 2026
On April 22, 2026, Air New Zealand (Air NZ) launched a refreshed loyalty program called Koru, replacing the previous Airpoints program. Read More » The airline said the change means that more than five million members will move to “a simpler, more rewarding platform that caters to how people in New Zealand travel and use their loyalty program.” “We’ve listened closely to our members. They told us they want a simpler program with clear, relevant benefits, and Koru is our response. ravel means different things to everyone. For some, it’s returning home to family. For others, it’s work, time away, or the chance to experience somewhere new. We want people to feel recognized in a way that reflects that,” Air New Zealand Chief Commercial Officer, Scott Wilkinson, said. Customers will carry across their existing Airpoints and Status Points, with their equivalent Koru tier mapped into the new Koru program. Koru also sets the foundation for ongoing improvements, including new partners, more ways to earn and use Airpoints, and expanded travel experiences over time, the Star Alliance member carrier said.
