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JAL Group to test robots for ground handling tasks
April 28th 2026
JAL Group’s ground handling business, JAL Grand Service Co., will start a two-year project testing the use of humanoid robots for some ground handling tasks at Tokyo Haneda Airport. Read More » The project in partnership with GMO Internet Group, aims to study how humanoid robots take on general ground handling operations such as loading and unloading of baggage and cargo, and cabin cleaning. "Currently, the aviation industry faces a serious challenge in ground handling labor shortages due to factors such as an increase in inbound tourism coupled with a declining working-age population," JAL said. "Through this demonstration experiment, both companies aim to establish an environment in which humanoid robots can operate safely and effectively on the frontlines of airport operations. By offering new AI and robotics technology solutions to the industry-wide challenge of human resource shortages in ground handling operations, this initiative will contribute to sustainable development in the aviation industry and promote work-style reform at airports."
