Industry Addendum: Innovation
ANA trials hearable device for flight attendants
June 1st 2019
All Nippon Airways (ANA) is trialling a hearable device, BONX Grip, that is intended to simplify communications between flight attendants working on the airline’s A380 services to Honolulu. Read More » It replaces the onboard intercom.
ANA said BONX Grip allows individual cabin crew members to speak to each other freely and naturally at any distance and in any environment: an asset for the increased number of cabin attendants required for A380 flights. If the trial is positive, ANA will expand the application to other routes.
ANA executive vice president, Akihiko Miura, said that “by making it easier for flight attendants to communicate with each other, they will be better equipped to meet passenger needs”.
“These hearable devices are just one important tool ANA is testing. We look forward to harnessing the latest technological breakthroughs to improve every aspect of the travel experience,” he said.
