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JULY 2012

Special Report: Training in the Asia-Pacific

A focus on English for AirAsia crews

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by CHIEF CORRESPONDENT, TOM BALLANTYNE  

July 1st 2012

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Malaysia’s AirAsia wants its flight attendants to speak proper English. The rapidly expanding budget carrier has decided to make it compulsory for new applicants for cabin crew jobs in its network to sit for the Test of English for International Communication (TOEIC), a global English test standard. Read More »

“It is important for our flight attendants to be proficient in English as they are our front-liners and have direct contact with passengers,” said AirAsia people department regional head, Adzhar Ibrahim.

“We have always insisted on a good standard of English, but now we have this global standard which ensures the same high level is maintained throughout the countries. As the job involves highly technical procedures, good listening and understanding ability are essential.”

Earlier this year, AirAsia signed a five-year contract with Canada’s CAE for the training of hundreds of A320 first officers in a competency-based Multi-Crew Pilot License (MPL) programme to be conducted at training locations in Asia.

“AirAsia’s growth requires a steady supply of highly qualified and well trained pilots and other skilled aviation personnel. The CAE programme is the world’s premier MPL training curriculum,” said AirAsia Group chief executive, Tony Fernandes.

“AirAsia has grown from two to 100 aircraft in a short 10 years and progressed into a mature organization today which enables us to commit and invest in training the next generation of aviation personnel.”

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