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Akasa Air discloses user information data exposure
August 30th 2022
New India carrier, Akasa Air, said some passenger data may have been viewed by “unauthorised individuals” due to a “temporary technical configuration error related to our login and sign-up service”. Read More » Registered user information that may have been viewed included names, gender, email addresses and phone numbers, the airline said, but added no travel-related information, travel records or payment information was compromised. Akasa Air, which launched commercial operations on August 7, has reported the incident to India's CERT-In agency and informed affected users. Records show there was “no intentional hacking attempt”, the airline said. “The situation was reported by a research expert through a journalist, for which the airline is grateful. At Akasa Air, system security and protection of customer information is paramount. Our focus always is to provide a secure and reliable customer experience,” Akasa Air chief information officer, Anand Srinivasan, said. “While extensive protocols are in place to prevent incidents of such a nature, we have taken additional measures to ensure the security of all our systems is even more enhanced.”
