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FEBRUARY 2023

Week 7

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Air New Zealand “largely back in the swing of things” post Cyclone Gabrielle

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February 16th 2023

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Air New Zealand (Air NZ) chief customer and sales officer, Leanne Geraghty, said the airline's operations have been operating at near normal levels since February 15. Read More » “With aircraft and crew displaced around the network, our morning operations were a little bumpy. But we are largely back in the swing of things and are completely focused on customer recovery,” Geraghty said. “To have the airline operating largely as normal today is no small feat. We had to divert nine services to other ports last night, like Christchurch and Nadi, rework our schedule to allow for the planes and crew we had out of place, bring a large proportion of turboprops from storage and rebook and look after those who have been disrupted.” The Star Alliance member cancelled 821 flights after Cyclone Gabrielle struck New Zealand’s north island late last week, impacting 49,000 customers.

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