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Hong Kong chief executive critical of Cathay Pacific cabin crew incident
May 25th 2023
Hong Kong Special Administrative Region (HKSAR) chief executive, John Lee, said an incident on board a Cathay Pacific flight from Chengdu to Hong Kong on May 21, when cabin crew were recorded making negative comments about a passenger's lack of English, “destroyed Hong Kong’s traditional culture and values of courtesy and respect”. Read More » On May 23, the CEO of the oneworld alliance member, Ronald Lam, terminated the employment of three members of the cabin crew on duty aboard the flight. He said: “Cathay Pacific has zero tolerance for serious violations of our rules, regulations and code ethics by individual employees and will not allow a similar situation to happen again.” Speaking in in Guangzhou, where he was attending a conference, Lam said “the investigation of the incident has ended and it is time we looked to the future”.
