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OCTOBER 2023

Week 41

News

Qantas chair and two directors announce their departures from the group’s board

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October 12th 2023

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Qantas Group chair, Richard Goyder, and non-executive directors, Jacqueline Hey and Maxine Brenner, will step down from the airline company’s board within the next 12 months. Read More » Goyder is due to leave his role before the company's 2024 annual general meeting in late 2024. Brenner and Hey will depart the board next February. Qantas has suffered significant damage to its standing after it was inundated with customer complaints about cancelled flights, lost luggage, poor service, difficulties using travel credits and high airfares. “As a board, we acknowledge the significant reputational and customer service issues facing the group and recognise accountability is required to restore trust,” Goyder said. The retirement of the three directors is in addition to the previously announced departure of board member, Michael L'Estrange at the company’s November 3 annual general meeting.

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