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OCTOBER 2023

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Rumble “Down Under” fades

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October 1st 2023

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October was shake out month at the Qantas Group as two board directors, Maxine Brenner and Jacqueline Hey, said they will depart the airline board next February and Richard Goyder announced he will resign as the board’s chair within the next 12 months, that is before the 2024 annual general meeting. Read More »

The decisions were formally announced within days of the news the head of loyalty at Qantas, Olivia Wirth, had resigned and will depart the group, also in February, after 14 years and a stellar rise to the head of the most profitable division of the Qantas Group. A little less than a week earlier, she was nominated for the board of leading Australian retailer Myer, a nomination approved by Myer shareholders.

Are there more resignations to come following the premature departure and then immediate embarkation on a cruise to the Antarctic, by former group CEO, Alan Joyce? Probably.

In the meantime, new CEO, Vanessa Hudson, has embarked on a brand reload. She has a tough job ahead convincing customers to remain loyal to customers especially as she was CFO when the decisions that have damaged the Australian flag carrier’s brand were implemented.

In mid-October, she took to social media and said: “There have been times when we have let the wider Australian public down and we understand why people are frustrated and also why some have lost faith in us.

“As the new CEO, I am determined to fix that.”

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