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Aviation regulator panel addresses criticisms of Boeing's safety culture
February 28th 2024
An expert panel established by the U.S. Federal Aviation Administration (FAA) to review safety management processes at Boeing has found there is a “disconnect” between senior management and other members of the company about safety culture. Read More » The Organization Designation Authorization (ODA) Expert Review Panel said some of its interviewees questioned whether Boeing’s safety reporting systems function in a way that ensures open communication and non-retaliation. “The expert panel also identified a lack of awareness of safety-related metrics at all levels of the organisation and that employees had difficulty distinguishing differences between various measuring methods, their purposes and outcomes,” the report said. The expert panel “found additional issues at Boeing that affect aviation safety, which include inadequate human factors consideration commensurate to its importance to aviation safety and a lack of pilot input in aircraft design and operation”. The report made 53 recommendations to Boeing and the FAA. “We will continue to hold Boeing to the highest standard of safety and will work to ensure the company comprehensively addresses these recommendations,” the FAA said. Boeing is carefully reviewing the panel’s assessment, local media reports, quoting an airline statement, and is learning from its findings as it continues “comprehensive efforts” to improve its safety and quality programs, the OEM said.
