News
Qantas Airways mistakenly sells first class tickets well below market rates
August 27th 2024
Qantas Airways is offering eagle-eyed customers who took advantage of unusually low fares for first class travel between Australia and the U.S., the options of business class tickets or a full refund. Read More » Last week, the Australian carrier’s website was selling first class return fares to the U.S. for about A$4,500 (US$3,052), well below the five figure sums the seats normally cost. About 300 customers took advantage of the pricing error, which was posted for several hours before being taken down. The oneworld alliance member said a coding error led to the mistake. “As a gesture of goodwill, we are rebooking customers in business class at no additional cost,” Qantas said in comments provided to local media. “Customers also have the option of a full refund.”
