Industry Addendum
SITAONAIR wins contracts from Malaysia Airlines and Philippine Airlines
May 1st 2017
Philippine Airlines and SITAONAIR are developing a crew tablet for the carrier that will allow cabin crew to deliver more personalized and efficient service to passengers. Read More »
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PAL president and chief operating officer, Jaime Bautista said: “As we work towards our vision of becoming a full service, five-star carrier, PAL is focused on the benefits that new technologies can bring. We are very pleased to be working towards expanding our connected aircraft relationship with SITAONAIR. With our customerised CrewTab, we will definitely take our inflight customer service to the highest standards.
“We are thrilled to have been chosen by our longstanding customer PAL to bring on their cabin crew digital transformation,” SITAONAIR vice president Asia-Pacific, Katrina Korzenowski, said. “At a time when 60% of airlines still use paper-based cabin crew processes, CrewTab is an obvious companion for PAL’s SITONAIR-enabled connected aircraft.”
In Kuala Lumpur, Malaysia Airlines will become the first SITAONAIR airline customer to benefit from a flight tracking partnership that will provide the airline with real time minute by minute 100% global aircraft tracking.
The new tracking service enhances SITAONAIR’S AIRCOM Flight Tracker by adding Aireon’s space-based Automatic Dependent Surveillance-Broadcast (ADS-B) data made available from FlightAware’s multiple global sources. It also complements Future Air Navigation Systems (FANS) activity data.
“Real time global aircraft tracking has long been a goal of the aviation community,” Malaysia Airlines chief operating officer, Captain Izham Ismail, said. “We are proud to be the first airline to adopt this solution using space-based ADS-B data as part of SITAONAIR’S AIRCOM Flight Tracker.
“With access to up-to-the minute reporting, Malaysia Airlines will know the location, heading, speed and altitude of all aircraft in its fleet at all times and also be alerted to any exceptions, AIRCOM , at SITAONAIR, portfolio director, Paul Gibson, said. The new service will be active from 2018 after the completion of the Iridium NEXT satellite constellation.
