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SEPTEMBER 2018

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California cool for SIA’s record breaking Singapore-New York route

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September 1st 2018

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Singapore Airlines (SIA) has turned to leading global wellness group, Canyon Ranch, to re-invent the cabin experience on the carrier’s new ultra long haul Singapore-New York service. Read More »

SIA and the wellness global group will introduce new standards of cuisine, rest and relaxation for passengers on the 18 hour 45 minute flight between Singapore and New York. The carrier has ordered seven of the type and will be the first airline in the world to fly the A350-900ULR aircraft commercially.

“SIA is firmly committed to continually elevating our customers’ experience to be the number one in the industry. Our new partnership with Canyon Ranch builds on that commitment, as well as our strong legacy of service, tapping into their deep expertise and science-based recommendations and strategies to deliver an even more comfortable journey for our customers,” said SIA acting senior vice president customer experience, Yeoh Phee Teik.

The partnership focuses on:

Wellness Cuisines developed by Canyon Ranch chefs and nutritionists focused on nutrition and hydration and taking into account longer flight duration with less body movement. The menus are offered in addition to SIA’s own meal selection.

Rest and Relaxation designed for passengers in all classes to improve the duration and quality of rest. Specific light settings provide better cabin ambience for rest and relaxation.

Guided Stretching Exercises led by Canyon Ranch exercise physiologists and accessible from the airline’s IFE seatback system.

SIA operates 21 A350-900s and has ordered 46 more including the seven ULR variants.

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