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MARCH 2019

Industry Addendum: Innovation

Etihad Airways and Microsoft launch Gulf AI academy

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March 8th 2019

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As part of a digital transformation, Abu Dhabi’s Etihad Airways and global technology titan, Microsoft, have established an in-house Artificial Intelligence (AI) academy, to optimize operations, broaden the technological skills of the group’s employees and create new revenue streams for all of the Abu Dhabi-headquartered company’s subsidiaries. Read More »

“There is a simple reason that we are long-term partners with Microsoft, we think alike,” said Etihad Aviation Group CEO, Tony Douglas.

“Our people make us what we are. By upskilling them to use technology powered by AI we are future proofing our organization. We believe the human interaction augmented by technology delivers an enhanced experience for our guests that will give us a competitive edge.”

Microsoft Gulf chief operating and marketing officer, Ihsan Anabtawi, said: “By building their own unique digital capabilities, Etihad is becoming a fast adopter of best-in-class technology on a company-wide level and our AI Academy is a key part of that objective. AI is one of the technologies that will transform every industry.”

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