Industry Addendum: Technology
Baggage worries eased with new tracking system at Seoul Incheon airport
June 1st 2020
Members of Korean Air’s (KAL) SKYPASS frequent flyer program can now learn when their baggage is loaded on their flights in real time using push notifications on the KAL mobile app. Read More »
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Launched on June 1 for all international flights from Seoul Incheon airport, the technology gathers information from the baggage reconciliation system (BRS) that matches information scanned from check-in and loading processes, the airline said. The BRS delivers baggage tracking and ensures passengers’ luggage is on the right aircraft.
