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AirAsia carriers extend credit validity period to three years
July 26th 2021
AirAsia Group said all credits held by passengers would have their validity period extended to three years from the date of issue. Read More » The extension applies to tickets booked on the AirAsia website or app and for flight credits issued before June 30, 2021, AirAsia said. Before the policy change, credits were valid for two years from the date of issue. “We continue to put the needs of our guests first and understand their travel plans may have changed given the current circumstances," AirAsia Group chief customer happiness officer, Adam Geneave, said.
