News
Cebu Pacific issues US$153 million in ticket refunds
August 9th 2021
Leading Philippines carrier, Cebu Pacific, issued its customers with 7.7 billion pesos (US$153 million) in refunds from the 991,764 claims filed with the airline at June 30. Read More » The LCC is reaching out to customers who have yet to receive a refund, including those who booked flights with a travel agent that may have ceased operations and those who paid for tickets in cash that had incorrect or incomplete banking details. “The COVID pandemic remains the most challenging crisis we have faced in recent times," Cebu vice president for marketing and customer experience, Candice Iyog, said. "We thank our guests for their patience and understanding and our teams for delivering on this important undertaking for our customers."
